Sales Advisor
Are you passionate about delivering excellent customer experiences? Xtra Space in Belfast is seeking a friendly, proactive, and professional individual to join our team as a Sales Advisor/Customer Service Representative.
What you will do:
- Assist customers with inquiries about our storage solutions, in person, over the phone and online.
- Help customers choose the right storage options to meet their needs and upsell additional services or products.
- Manage bookings, update records, and maintain accurate customer data.
- Handle payments, issue invoices, and manage account-related queries.
- Address and resolve customer queries in a professional and timely manner.
- Work closely with other team members to deliver a seamless customer experience.
- Van collections for customers as a part of our Free Collection Service.
- Help with cleaning all areas when needed and keeping your work areas clean and tidy.
- Comply with company health & safety procedures at all times.
What you will need:
- Previous sales/customer service experience would be considered advantageous.
- A friendly approach with a passion for selling.
- Strong verbal and written communication skills to interact effectively with customers and colleagues.
- The ability to think on your feet and resolve issues calmly and efficiently.
- Good attention to detail and the ability to manage multiple tasks at the same time.
- Proficiency with computer systems, including Microsoft Office. Training will be provided for self-storage-specific software.
- A full drivers license.
Xtra Space is Belfast’s premier self-storage facility providing stress free storage solutions for households, individuals and businesses.
We are an equal opportunity employer.
Hours of work: Full or Part Time hours will be considered
Location: 3 Alexander Rd, Castlereagh, Belfast BT6 9HP
Salary: £25,000 per annum pro rata
